Effective Date: 2025-3-13

  1. Introduction
    Welcome to PINEELE. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.pineele.com. By using our Site, you agree to the terms outlined in this Privacy Policy.
  2. Information We Collect
    We may collect the following types of information:

2.1. Personal Information
When you interact with our Site, you may provide us with personal details, including but not limited to:

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through third-party payment providers)
2.2. Non-Personal Information
We may also collect non-personal information automatically, such as:

Browser type and version
Operating system
IP address
Pages visited and time spent on our Site
Referral source (e.g., search engine, social media, etc.)

  1. How We Use Your Information
    We use your information for the following purposes:

To process and fulfill orders
To provide customer support
To personalize user experience
To improve our website functionality and performance
To send promotional emails, newsletters, or special offers (with your consent)
To comply with legal obligations and enforce our Terms of Service

  1. Cookies and Tracking Technologies
    We use cookies and similar tracking technologies to enhance your browsing experience. These include:

Essential Cookies: Required for basic website functionality
Analytics Cookies: Help us analyze user behavior to improve our services
Marketing Cookies: Used to deliver relevant ads
You can manage your cookie preferences through your browser settings.

  1. How We Share Your Information
    We do not sell or rent your personal information. However, we may share your data with:

Service Providers: Payment processors, hosting services, and delivery partners who assist in website operations
Legal Authorities: If required by law, subpoena, or to protect our legal rights
Business Transfers: In case of a merger, acquisition, or sale of assets

  1. Data Security
    We implement strict security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
  2. Your Rights and Choices
    Depending on your location, you may have the following rights regarding your personal data:

The right to access, update, or delete your personal information
The right to withdraw consent for marketing communications
The right to request data portability
The right to file a complaint with a data protection authority
To exercise these rights, contact us at [Your Contact Email].

  1. Third-Party Links
    Our Site may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their policies before providing any information.
  2. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically.
  3. Contact Us
    If you have any questions about this Privacy Policy, you can contact us:

By Email: [email protected]
By Phone: +86 182-5886-8393